Receipt of Complaint

There is no specific venue or format for how complaints/concerns must be communicated, but there is a basic need/expectation that the information provided will establish sufficient predication for review.

Complaints/concerns are received from a variety of sources and venues:

  • Direct from the complainant as a specific communication (in-person, through letter/email or phone call, or established hotlines)
  • Referral from state offices, including electronic forwarding through the Get Lean Hotline system maintained by the State Comptroller’s Office
  • Referral from colleges and university offices
  • Audits or other OIA engagements
  • Through the news media
  • UF Compliance Hotline