Classification of Complaints
- Get Lean – Section §17.325, F.S. establishes a 24 hour hotline (1-800-GET-LEAN), whereby suggestions on how to improve the operation of government, increase governmental efficiency, and eliminate waste in government may be made. Callers may be anonymous or may request that the call be confidential. Get Lean calls are tracked through an electronic system maintained by the State Controller’s Office. Those involving UF are electronically transmitted through this system with the requirement for closure or update through this system within 30 days.
- Whistleblower – Sections §112.3187 through §112.31895, F.S. were enacted in 1995 as the “Whistleblower’s Statute.” This legislation is designed to protect confidentiality and preclude retaliatory action against an employee who reports violation or suspected violation of federal, state, or local law or rule which presents a substantial and specific danger to the public’s health, safety, or welfare or any act or suspected act of gross mismanagement, malfeasance, misfeasance, gross waste of public funds, suspected or actual Medicaid fraud or abuse or gross neglect of duty.
- University investigations – These typically cover all other investigative reviews resulting from complaints presented directly to the OIA or forwarded to the OIA. Administrative request for investigations also fall into this category. The UF Compliance Hotline provides information on the 24/7 complaint intake program administered by The Network, contracted service vendor.